44hz Terms & Conditions

These are the full Terms & Conditions that apply to opening an account, using the platform, and accessing gaming services on 44hz. Please read this page carefully and only use 44hz if you agree to these terms.

1. Acceptance of Terms

By using the 44hz platform, you agree to these terms and conditions. If you do not agree with any part of these terms, you should not use 44hz's services. These terms constitute a legally binding agreement between you and 44hz.

44hz reserves the right to revise, modify, or update these Terms at any time. Revised Terms take effect as soon as they are posted on the website. It is each user's responsibility to review this page regularly and stay informed of any changes. Continued use of the 44hz platform after any revision constitutes your acceptance of the updated Terms.

Important: These terms are governed by and interpreted under the laws of Curacao. Any disputes shall fall under the jurisdiction of the appropriate courts of Curacao.

2. Eligibility & Age Requirements

2.1 Age Restriction

You must be at least 18 years old to register and use gaming services on 44hz. 44hz strongly opposes minors opening accounts or participating in any gaming activity. You will be required to provide your date of birth at registration, and may later be asked to submit a national ID or other government-issued document for age verification.

2.2 Legal Eligibility

You confirm that online gaming and betting is legally permitted under the laws of your country of residence. 44hz does not accept players from countries or regions where online gaming is prohibited. Registration is restricted from the following countries:

  • United States of America
  • United Kingdom
  • France
  • Spain
  • Italy
  • Australia

2.3 Single Account

Each individual may register only one account on 44hz. Multiple accounts are strictly prohibited. If 44hz suspects that a person is operating more than one account, all accounts will be suspended and all winnings will be voided. You may not share your account with your spouse, family members, or anyone else residing at the same address.

3. Account Registration & Management

3.1 Registration Process

To register with 44hz, you must provide accurate and complete information. The required details include:

  • Full Name (as shown on official documents)
  • Date of Birth
  • Email Address
  • Mobile Number
  • Residential Address
  • Nationality

Providing false or misleading information will result in the immediate closure of your account and possible forfeiture of all funds. 44hz reserves the right to request additional verification documents at any time.

3.2 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. Use a strong password that is difficult to guess. Report any unauthorized access to your account or security breach to 44hz customer support immediately. You are responsible for all activity that occurs on your account, even if someone else uses your credentials.

3.3 KYC Verification

44hz follows Know Your Customer (KYC) policy. Prior to your first withdrawal, or at any time, 44hz may request the following documents:

  • Scanned copy of National ID (NID) or passport
  • Proof of address (utility bill or bank statement, within 3 months)
  • Payment method verification (bKash, Nagad account screenshot)
  • Selfie photo (holding the document)

Withdrawals may be held until the KYC process is complete. 44hz takes this step to prevent fraud and ensure regulatory compliance.

4. Deposits & Withdrawals

4.1 Deposit Methods

44hz supports the following payment methods for Bangladeshi players:

  • BKash
  • Nagad
  • Rocket
  • Visa / Mastercard
  • Bank Transfer
  • Cryptocurrency (Bitcoin, USDT)

The minimum deposit is ৳200 and the maximum is ৳5,00,000 per transaction. Deposits are generally processed instantly. 44hz does not charge any deposit fees, though your payment provider may apply their own charges.

4.2 Withdrawal Policy

Your account must be fully verified before you can make a withdrawal. The minimum withdrawal is ৳500 and the maximum is ৳10,00,000 per transaction. Withdrawals are typically processed within 5–10 minutes, but may take up to 24 hours for KYC verification or security checks.

Withdrawals will be processed using the same payment method used for the original deposit. If multiple payment methods were used, withdrawals will be split proportionally. 44hz applies a maximum weekly withdrawal limit of ৳50,00,000. Higher limits apply for VIP players.

4.3 Anti-Money Laundering

44hz adheres to strict Anti-Money Laundering (AML) policies. Before making a withdrawal, you must wager at least 1x (once) the total amount deposited. This requirement helps prevent 44hz from being used for money laundering. In cases of suspicious activity, 44hz reserves the right to suspend accounts and notify the relevant authorities.

5. Bonuses and Promotions

5.1 Bonus Terms and Conditions

44hz offers a range of bonuses and promotions, including welcome bonuses, deposit match bonuses, free spins, and cashback. Each bonus has its own terms and wagering requirements, which are clearly stated on the promotions page. By accepting a bonus, you agree to the associated terms and conditions.

5.2 Wagering Requirements

Before withdrawing bonus funds, you must meet the specified wagering requirements. Typically, you are required to wager 10x–30x the bonus amount. For example, a ৳1,000 bonus with 20x wagering means you must wager ৳20,000. Different games contribute differently toward wagering:

  • Slots: 100%
  • Roulette: 50%
  • Blackjack and Poker: 10%
  • Live Casino: 20%

5.3 Bonus Abuse

44hz has zero tolerance for bonus abuse. The following activities are strictly prohibited:

  • Bonus hunting (creating multiple accounts to collect bonuses)
  • Low-risk betting strategies (e.g., betting on both red and black in roulette)
  • Betting solely to meet bonus requirements with no genuine intent to play

If bonus abuse is detected, 44hz will forfeit the bonus and any associated winnings, and may permanently close the account.

6. Betting Rules and Policies

6.1 Placing Bets

All bets must be placed before the event starts (except for live betting). Once a bet has been placed, it cannot be cancelled or modified. 44hz reserves the right to void bets in the event of obvious errors or technical issues. Bets will only be accepted if your account has sufficient balance.

6.2 Bet Limits

44hz sets minimum and maximum bet limits for each game and event. General limits:

  • Slots: ৳10 – ৳50,000 per spin
  • Roulette: ৳20 – ৳1,00,000 per bet
  • Poker: ৳50 – ৳2,00,000 per hand
  • Sports Betting: ৳100 – ৳5,00,000 per event

Higher limits apply for VIP players. 44hz reserves the right to change bet limits at any time.

6.3 Void Bets

Bets will be declared void and the stake refunded in the following circumstances:

  • If an event is cancelled or postponed
  • Obvious odds or outcome errors
  • Technical errors that affect game outcomes
  • If evidence of fraud or manipulation is found

6.4 Jackpots & Large Wins

44hz is committed to paying all valid jackpots and large wins. Wins of ৳10,00,000 or more may require additional verification. Very large wins may be paid out in installments. Progressive jackpots are paid in full, though local tax regulations may apply.

7. Responsible Gaming

7.1 Self-Exclusion Tools

44hz provides players with a range of tools to help manage their gaming activity:

  • Daily, weekly, and monthly deposit limits
  • Loss Limit (automatic stop after reaching a set loss amount)
  • Session Time Limit
  • Reality Check (regular reminders during play)
  • Self-Exclusion (30 days, 90 days, permanent)

These tools are available in your account settings. Once set, limits take effect immediately and cannot be changed for 24 hours.

7.2 Identifying Problematic Gaming

If you feel that gaming is becoming a problem, seek help immediately. Signs of problem gambling:

  • Spending more time or money than you can afford
  • Playing more in an attempt to recover lost money
  • Lying about gaming activity
  • Neglecting family, work, or education due to gaming

The 44hz support team is available to help and can connect you with professional counseling services if needed.

7.3 Minor Protection

44hz takes strict measures to protect minors from gambling. If 44hz becomes aware that someone under the age of 18 has opened an account, the account will be closed immediately and all funds returned. Parents and guardians should monitor their children's internet usage and use parental control software.

8. Prohibited Activities

The following activities are strictly prohibited and may result in account closure and legal action:

  • Fraud, manipulation, or dishonest conduct
  • Opening multiple accounts or using another person's account
  • Collusion (secretly cooperating with other players)
  • Use of bots, scripts, or automated software
  • Attempting to hack or manipulate the 44hz system
  • DDoS attacks or other cyberattacks
  • Chargeback or Payment Dispute Fraud
  • Money laundering or use of illegal funds
  • Hateful, threatening, or obscene language or behavior

If such activity is detected, 44hz will immediately suspend the account, confiscate all funds, and notify law enforcement if necessary.

9. Limitation of Liability

9.1 Service Availability

44hz always strives to keep the platform available, but temporary downtime may occur due to technical issues, maintenance, or external factors. 44hz is not liable for such disruptions and will not provide compensation for lost bets or potential winnings. Advance notice will be given for any scheduled maintenance.

9.2 Third-Party Services

44hz uses third-party game providers, payment processors, and other services. 44hz is not liable for errors, failures, or performance issues caused by these third parties. However, 44hz will work with all relevant third parties to resolve any such issues.

9.3 Maximum Liability

In no event shall 44hz's total liability exceed your total deposits over the past 30 days or ৳10,000, whichever is lower. 44hz is not liable for indirect, incidental, or consequential losses, including lost profits, business losses, or data loss.

10. Account Suspension & Termination

10.1 Closure by Player

You can close your account at any time by contacting customer support. All pending bets must be settled and any remaining balance withdrawn before closure. For self-exclusion, the account cannot be reopened until the designated period has ended.

10.2 Suspension by 44hz

44hz reserves the right to suspend or close any account at any time for the following reasons:

  • Breach of These Terms
  • Suspected fraud or dishonest activity
  • Failure to provide KYC documents
  • Inactivity (no login or activity for more than 1 year)
  • Legal or regulatory reasons

In cases of account suspension, 44hz will return any legitimate balance, but bonus funds and associated winnings may be forfeited. In cases of fraud, all funds may be confiscated.

10.3 Inactive Accounts

An account will be considered inactive if there has been no login or activity for 12 consecutive months. 44hz reserves the right to charge a ৳200 monthly administrative fee on inactive accounts. If the balance reaches zero, the account may be permanently closed.

11. Changes to Terms and Conditions

44hz reserves the right to amend these Terms at any time. Registered players will be notified by email of any significant changes. All changes take effect from the date they are posted on the website. Continued use of 44hz after any changes constitutes your acceptance of the revised Terms.

If you do not agree to the updated terms, you should stop using 44hz immediately and close your account. Any disputes will be resolved under the terms that were in effect prior to the amendment.

12. Contact & Dispute Resolution

12.1 Customer Support

For any questions, issues, or complaints, contact 44hz customer support:

  • Live Chat: Available 24/7 on the website
  • Email: [email protected]
  • Phone: +880-1712-345678 (Bangladesh Time)

We aim to respond to all inquiries within 24 hours. Complex issues may take up to 72 hours to resolve.

12.2 Complaints Process

If you are not satisfied with 44hz's service, you may file a formal complaint. Start by contacting customer support. If the issue remains unresolved, send a written complaint to [email protected]. We will investigate and respond within 7 business days.

12.3 Arbitration

If your complaint is not resolved satisfactorily, you may appeal to the Curacao Licensing Authority. All disputes will be settled under Curacao law and through arbitration. The arbitrator's decision is final and binding on both parties.

Last Updated: January 15, 2026

Next Review: 15 July 2026

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General FAQ

44hz maintains the highest standards to protect your information and funds. All personal data is secured with 256-bit SSL encryption — banking-grade security that makes it virtually impossible for third parties to read or steal your information. Your password is hashed, and even 44hz staff cannot view it. Player funds are held in separate bank accounts, kept entirely apart from 44hz's operating funds. This means your money is never used for company expenses, and your funds remain protected even if 44hz faces financial difficulties. We conduct regular independent security audits and comply with PCI DSS standards. Your personal information is never sold or shared with third parties, and we adhere to GDPR privacy regulations.

After logging into your 44hz account, click the profile icon in the top right corner and select "Account Settings." Under the "Personal Information" section, you can view your name, address, and date of birth. Name and date of birth cannot be changed, as they must match your KYC documents — if there is an error, contact customer support and provide the correct documents. Address, email, and mobile number can be updated by you directly. To change your mobile number, go to the "Mobile" tab, enter the new number, and tap "Send OTP." A 6-digit code will be sent to your new number — entering it will verify and update the number. If you no longer have access to your old number, you can request a manual update through customer support by submitting your National ID and a selfie photo — this may take 24–48 hours.
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